Our Guarantee

At Pudding, we’re dedicated to making the highest quality, decadent desserts and delivering them fresh NZ-wide—and we stand behind our service.

Satisfaction Promise

• If you try our brownies and they are no good, we'll refund you. Simple as that.
• Let us know something was wrong within 48 hours of receiving your order.
• You get your money back.

Freshness Guaranteed

• Everything packed and sealed fresh to order.
• Promptly delivered (fragile sticker included) to ensure perfect condition.

On-Time Delivery

• We work with great couriers—almost every order arrives overnight nationwide (excludes rural).
• On rare occasions, deliveries may take an extra day to reach you.
• If it takes longer than two days, we’ll refund your order or replace it.
• Note: Rural addresses will usually take 1–2 extra days to arrive.

Reach out to us at support@puddings.nz or through our contact page to get started.